Help Centre

Visit our Help Centre to get information regarding product maintenance and troubleshooting. Our dedicated team is always there to help.

Visit Help Centre


As part of our support, we offer spares for thousands of our products. Our spares-only website makes it easy to search and find exactly what you're looking for!

Spares Website

Business Hours

Mon-Fri 8:00AM - 4:30PM

Support Hours

Mon-Fri 9:00AM - 4:30PM

If you still have problems, please let us know, by sending an email to support@saneux.com. Thank you!

Latest Stories

Introducing: Air

Air Bathroom furniture
At Saneux, we look at the world a little differently. Based in London, we’ve been pushing the envelope and changing the face of luxury bathroom manufacturing for more than two decades. We make bathroom products that break the mold and create a bathroom that’s as much an experience as a room in your house. Air,
We are delighted to announce the opening of a brand new Saneux Showroom. Situated in the heart of Clerkenwell, this spacious space is only 1-minute walk away from Farringdon Station. It boasts 2,000 sq feet of space across two floors, where you can view our latest products like PODIUM, INDIGO, PRAGUE and many more. Our
Chez Saneux, nous nous soucions de l’environnement. C’est la raison pour laquelle nous pensons que la protection de l’eau constitue un thème important qui doit préoccuper l’ensemble des professionnels en produits sanitaires. En effet, au-delà d’être onéreuse, l’eau est également une ressource vitale qu’il faut préserver.  Dans cette optique, nous avons décidé de focaliser cet
It is our great pleasure to announce the launch of our latest Catalogue: Edition 20. The new catalogue will begin distribution starting from mid-July and the updated pricing will be in effect from the 1st of August 2017. In the new catalogue you will find old and favourite products but you will also be introduced


This week we are attending the much-anticipated National Merchant Buying Society Show at the Ricoh Arena in Coventry on April 5th 2017. This is the third consecutive year that we’re attending the show and we’re glad to return to see new and existing clients from the NMBS family! This year our display will feature exclusive