Help Centre

Visit our Help Centre to get information regarding product maintenance and troubleshooting. Our dedicated team is always there to help.

Visit Help Centre


As part of our support, we offer spares for thousands of our products. Our spares-only website makes it easy to search and find exactly what you're looking for!

Spares Website

Business Hours

Mon-Fri 8:00AM - 4:30PM

Support Hours

Mon-Fri 9:00AM - 4:30PM

If you still have problems, please let us know, by sending an email to support@saneux.com. Thank you!

Latest Stories

It is our great pleasure to announce the launch of our latest Catalogue: Edition 20. The new catalogue will begin distribution starting from mid-July and the updated pricing will be in effect from the 1st of August 2017. In the new catalogue you will find old and favourite products but you will also be introduced


This week we are attending the much-anticipated National Merchant Buying Society Show at the Ricoh Arena in Coventry on April 5th 2017. This is the third consecutive year that we’re attending the show and we’re glad to return to see new and existing clients from the NMBS family! This year our display will feature exclusive

Less is More

Minimalism in the bathroom and its benefits   When you really think about it, living life with a minimal approach can help your wellbeing, happiness and overall feeling of contentment. For example, an uncluttered living space alows more room for creativity and efficiency. A more simplistic lifestyle results in less stress and better life quality.
This quarter, we are delighted to have Tiffany Grant Riley, from the blog Curate & Display, listing her 5 must-have bathroom accessories. Tiffany is an interior designer with Scandinavian and minimalist inspiration, according to her: less is more! She also co-founded Function + Form, an offline community of like-minds celebrating handcrafted design, independent makers and

Warehouse Update Jan ’17

As part of our improvement plan for 2017 we’re performing a stock check at our main warehousing operation in Rochester between 27-30th January. As a result there will be no deliveries going out on Monday 30th January. Regular service will resume on Tuesday 31st January. Letter from Iain Cooper – Director | SANEUX UK We are working